Frequently Asked Questions

Common questions we receive from our Treebute® customers

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What’s included in a Treebute Kit?

Each Treebute Kit Includes

✓     Hardytribute tree (size you select)

✓     Step-by-step planting & watering care guide

✓     Personalized memorial message

➕ Optional Add-Ons (Customize
Your Treebute Kit)

○     Planter (choose your style & size)

○     Premium potting mix (for indoor or patio planting)

○    Cremation-safe organic soil blend (for ashes, if/when you're ready)

Many customers plant without ashes - and that's just as meaningful.

Everything arrives together, ready to plant.

What is something meaningful I can send to a grieving friend?

A Treebute Kit is a heartfelt alternative to flowers. It’s a gift that honors both grief and growth. A Treebute is a thoughtful gift option - shipped nationwide, and includes everything needed to plant a tribute in the privacy of your own home.

What can I do with my pet's ashes?

Many people find comfort in creating a peaceful, lasting tribute with their pet’s ashes. Treebute Kits help you do just that -by turning ashes into something living. It’s a gentle ritual that brings comfort, connection, and healing. We designed Treebute Kits to be a solution for all - or some - of your pet's cremation ashes. You decide what feels right.

What if I don't have my animal's ashes?

No ashes? No problem. Your love still grows. Treebute Kits are designed to honor the life of your beloved pet - with or without cremated remains. Whether you didn’t choose cremation, or the ashes weren’t returned to you, or maybe you simply want to honor your pet’s memory symbolically - Treebute is still a perfect way to celebrate the love you shared.

Can I use this indoors?

Yes! Treebute Kits are thoughtfully designed to include several indoor-friendly tree options, making them ideal for apartments or homes without outdoor planting space.

How do I send a Treebute Kit to someone else?

During checkout, just enter the recipient’s name and shipping address. You can also add a personalized message, and we’ll include it with their kit.

Please pay special attention to any state shipping restrictions - these are listed in each product. For example, stone fruit trees (apples, peaches, pears, plums, and cherries) restrictions for California.

Please contact us for any questions on state shipping restrictions and suggested alternatives. We want to help!

Can Treebute Kits be used with cremation ashes?

Yes - Treebute offers the option to add Treebute® organic soil blend in the Treebute Kits. Specially formulated to safely mix with cremation ashes and offset the naturally high pH and sodium level, creating a nurturing foundation for tree growth.

Your tree is meaningful with or without ashes - this is simply another way to honor someone you love.

Can I plant the tree without using ashes?

Of course. While Treebute Kits are cremation-friendly, you can plant them with or without ashes. It is a beautiful tribute either way.

Do I need gardening experience to use a Treebute Kit?

Not at all. Our kits are designed to be beginner-friendly with clear, simple instructions and everything s needed to get started. Planting a Treebute is a gentle, healing experience - no green thumb required.

What is the best soil for a memorial tree planted in a container?

A high-quality potting mix designed for trees or shrubs is best. Avoid heavy
garden soil, which compacts and traps water.



I wanted to create a Group Tree Gift but don't see how?

We’re still offering our flagship full-service memorial Grpi[ Tree Gifts. Please reach out via email or phone call to get started. .

How do I start a new Treebute campaign?

Treebute's full-service group tree gifts are still available! Please contact us directly by phone or email with 'Group Tree Gift' in the subject line. When starting a Group Tree Gift, we will need some information for the recipient and who the gift is in memeory of.